Articles - Fun and Games

A happy team delivers better service, and a little fun can go a long way in lifting energy and morale. This collection of creative ideas, team games, and real-world examples explores how to add variety and motivation to the contact centre through light-hearted challenges and competitions. Find activities for team meetings, remote sessions, and themed days that encourage collaboration and laughter. Alongside these ideas, you’ll find advice on building a culture that balances fun with focus, helping people stay motivated and connected every day.

11 Ways to Improve Cross-Site Relationships
3 World Cup Games for Your Contact Centre
29 Ways to Boost Contact Centre Morale
3 Ways to Have Fun in the Contact Centre
Top Tips for Employee Engagement
8 Games to Liven Up the Contact Centre
raising togetherness and team spirit
Buzz Session Energizers
bubble football
Work x Entertainment = Workatainment
6 Things you can Learn From BBC’s “The Call Centre”
10 Ways to Recharge Your Contact Centre Culture
melted lolly
10 Ways to Keep Your Agents Motivated This Summer
The Top Stories of 2014
Humour: How to properly place employees
Is Your Contact Centre in Need of an Away Day?
Ideas concept with balls of paper and one as a lightbulb
Creative Ideas to Improve the Call Centre
How to Motivate Employees for Less Than £50 Per Week
What Are You Doing for Red Nose Day?
10 Halloween Ideas and Party Games for Customer Service Teams
Photos from Children in Need 2018
What lessons could a call centre manager learn from the BBC TV show “The Call Centre”?
Top tips for outbound dialling
A picture of fruit in sunglasses
10 Fun Ways to Motivate Your Agents
Call Centre Jokes – for a Bit of Light Relief
A photo of a human pyramid
4 Team-Building Games for the Contact Centre