Articles - Fun and Games

A happy team delivers better service, and a little fun can go a long way in lifting energy and morale. This collection of creative ideas, team games, and real-world examples explores how to add variety and motivation to the contact centre through light-hearted challenges and competitions. Find activities for team meetings, remote sessions, and themed days that encourage collaboration and laughter. Alongside these ideas, you’ll find advice on building a culture that balances fun with focus, helping people stay motivated and connected every day.

12 Things You Can Learn From the RSVP Contact Centre
People exchanging gifts in office at christmas
10 Christmas Office Games to Motivate Your Team
11 Ways to Improve Cross-Site Relationships
3 World Cup Games for Your Contact Centre
29 Ways to Boost Contact Centre Morale
3 Ways to Have Fun in the Contact Centre
Top Tips for Employee Engagement
8 Games to Liven Up the Contact Centre
raising togetherness and team spirit
Buzz Session Energizers
bubble football
Work x Entertainment = Workatainment
10 Halloween Ideas and Party Games for Customer Service Teams
How to Motivate Employees for Less Than £50 Per Week
A picture of fruit in sunglasses
10 Fun Ways to Motivate Your Agents
Top tips for outbound dialling
What lessons could a call centre manager learn from the BBC TV show “The Call Centre”?
6 Things you can Learn From BBC’s “The Call Centre”
Photos from Children in Need 2018
What Are You Doing for Red Nose Day?
10 Ways to Recharge Your Contact Centre Culture
The Top Stories of 2014
Ideas concept with balls of paper and one as a lightbulb
Creative Ideas to Improve the Call Centre
Is Your Contact Centre in Need of an Away Day?
Humour: How to properly place employees
melted lolly
10 Ways to Keep Your Agents Motivated This Summer