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Articles - Miranda Cain

Miranda Cain, Managing Director, Elv-8 Performance

Connect with Miranda on LinkedIn

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The Top 20 Webinars

10 ways to improve employee engagement featured image

Recorded Webinar: 10 Ways to Improve Employee Engagement

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Coaching Talkative Advisors to Provide Better Customer Service

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Recorded Webinar: 5 Sure-Fire Quality Monitoring Techniques

Assembled A New Vision in WFM June 2025 box

Editor's Pick

Thumbnail 10 Ways to Give New Recruits an Amazing Welcome

10 Ways to Give New Recruits an Amazing Welcome

Thumbnail How to Encourage Your Teams Back to the Office

How to Encourage Your Teams Back to the Office

Thumbnail Make Fridays More Fun in Your Contact Centre

Make Fridays More Fun in Your Contact Centre

Thumbnail How to Support Your Agents Through a Personal Crisis

How to Support Your Agents Through a Personal Crisis

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