Niall Gallacher - Call Centre Helper

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Niall Gallacher

Niall Gallacher, Director, Industry & Business Value, Cyferd

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29th September 2026

Deployed Isn’t Done: Turning AI Investment into Customer Outcomes – Webinar

29th September 2026

2026 QATC Annual Conference

Customer Satisfaction Survey Best Practices: A Complete Guide

6 AutoQA Mistakes That Derail Your Program Before It’s Even Started

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Webinar: How to Turn Customer Feedback into Action

Webinar: Should Voice Agents Replace IVRs?