Walt Weisner - Call Centre Helper

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Walt Weisner

Walt Weisner, Chief Customer Officer, 8×8

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Recent Articles Most Viewed Articles

8×8 Wins Stevie Awards in 2023 American Business Awards

8×8 Wins Stevie Awards in 2023 American Business…

8×8 Contact Center Wins TrustRadius 2023 Awards

8×8 Contact Center Wins TrustRadius 2023 Awards

Goodwill Gestures for Better Customer Relationships

Goodwill Gestures for Better Customer Relationships

8×8 Wins Stevie Awards For Customer Service

8×8 Wins Stevie Awards For Customer Service

How to Manage Agent Workarounds and Shortcuts

Have IVRs Had Their Day?

Key Questions to Help You Decide What to Automate

8×8 Wins Four Stevie Awards for Technology and Service

Content Guru Wins Two Cloud Excellence Awards

Customer Operations Case Study Pack

Webinar Replay: Are You Wasting Your CX Data’s Potential?

Upcoming Events

29th September 2026

2026 QATC Annual Conference

30th September 2026

Customer Experience Live Show Middle East 2026

Customer Satisfaction Survey Best Practices: A Complete Guide

6 AutoQA Mistakes That Derail Your Program Before It’s Even Started

Upcoming Webinars

Webinar: How to Tackle the Biggest Barriers to Quality Assurance (QA)

Webinar: How to Turn Customer Feedback into Action

Webinar: Should Voice Agents Replace IVRs?