The Call Recording and Speech Analytics Reference Guide


The Call Recording and Speech Analytics Reference Guide is one of the most comprehensive collections of information on call recording and speech analytics on the web.

It is a collaborative guide, using wiki based technology, supported by nearly all of the key industry vendors.

Contents

Call recording

Beginners

General

Quality

Regulations

Technical

Speech Analytics

Beginners

General

Technical

Multi channel analytics

Companies Supporting the Project

 

Published On: 18th Mar 2011 - Last modified: 6th Jun 2017
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