The Game-Plan for Making Omnichannel Customer Service Work One-Day Masterclass

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West invites you to attend a free one-day Masterclass on the Game-Plan for Making Omnichannel Customer Service Work, on 16 January 2019, in Dublin, Ireland.

Hosted by CX and AI Engagement Strategist Martin Hill-Wilson, this Masterclass is a “deep dive, immersive and interactive session” intended to equip you with the tools necessary for developing an effective game-plan.

Topics include:

This invitation is open to senior leaders within your organisation that have specific responsibility for Customer Service, Channel Performance, Customer Experience, Contact Centre, Operations as well as Cloud Strategy and Digital Transformation, and is being offered on a first-come, first-served basis.

Seats are limited, be sure to register now!

Register Now!

Author: Rachael Trickey

Published On: 12th Dec 2018 - Last modified: 18th Mar 2024
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