This year’s CCMA winners were announced at a gala dinner held at the 5 Star Grange Tower Bridge Hotel in London on 15th May.
This years winners are:
Contact Centre Manager of the year– Claire Moir, Sykes
Contact Centre Manager – under 100 seats – Sophie Fox, British Gas
Team Manager of the year– Craig Lynn, Capita
E business/Social Media Manager of the year– Vanda Nena, Air France
Call Centre Support Manager of the year – Steve Siddle, British Gas
Customer Services Manager of the year – Helen Notton, Directline Group
Learning Champion of the year–Alison Avo, DVLA
Customer Experience Champion – Michael Sherwood, Tesco Bank
Business Improvements Manager of the year– Gemma Holden, BT
Recruitment Manager of the year– Deedee James, Conduit
Customer Relations Manager of the year– Lynne Humm, L&Q Housing
Quality Manager of the year – Adiba Ghauri, Harrow Council
Team of the year – Directline Group
All the photos from the event are available to view on our Facebook Group
Author: Jo Robinson
Published On: 28th May 2014 - Last modified: 22nd Mar 2017
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