The UK National Contact Centre Award Winners 878 Filed under - Archived Content This year’s CCMA winners were announced at a gala dinner held at the 5 Star Grange Tower Bridge Hotel in London on 15th May. This years winners are: Contact Centre Manager of the year– Claire Moir, Sykes Contact Centre Manager – under 100 seats – Sophie Fox, British Gas Team Manager of the year– Craig Lynn, Capita E business/Social Media Manager of the year– Vanda Nena, Air France Call Centre Support Manager of the year – Steve Siddle, British Gas Customer Services Manager of the year – Helen Notton, Directline Group Learning Champion of the year–Alison Avo, DVLA Customer Experience Champion – Michael Sherwood, Tesco Bank Business Improvements Manager of the year– Gemma Holden, BT Recruitment Manager of the year– Deedee James, Conduit Customer Relations Manager of the year– Lynne Humm, L&Q Housing Quality Manager of the year – Adiba Ghauri, Harrow Council Team of the year – Directline Group All the photos from the event are available to view on our Facebook Group Author: Jo Robinson Published On: 28th May 2014 - Last modified: 22nd Mar 2017 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter