White Paper: 10 Strategies for Reducing Customer Call Volumes 794 Filed under - Archived Content, Puzzel This white paper looks at ways organisations can reduce the number of preventable calls and other live agent contacts they receive and drive up the number of contacts that provide true ‘customer value’. White Paper: A Call Centre Helper White Paper, sponsored by Puzzel Author: Jo Robinson Published On: 6th Mar 2018 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Puzzel Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter