White Paper: A Complete Guide to Delivering a Great Omni-Channel Customer Experience 296 Filed under - Archived Content, Puzzel This White Paper explores “What does a truly integrated multi-channel shopping experience look like?”, and “how can organisations deliver more personalised and agile omni-channel experiences?”. White Paper written by: Puzzel Author: Megan Jones Published On: 23rd Feb 2016 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Puzzel Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter