White Paper: An Expert Guide to Customer Journey Mapping


Intrado whitepaper on customer journey mapping

The guide tackles customer journey mapping. This is a technique that is growing in popularity, not only in the contact centre but also with customer experience, marketing and customer service professionals.

A guide by Amy Scott, CX designer, Sedulous

Click here to download your copy of the White Paper.

Published On: 13th Jan 2020 - Last modified: 17th Jan 2020
Read more about - White Papers,


Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.