White Paper: Aligning Your CRM and Contact Centre Strategies


CRM and Customer Service should enjoy a hand in glove relationship. Unfortunately, this is seldom optimised the way it should be.

Here, Puzzel pinpoint some of the actions you can take, creating greater value in your customer engagement strategies.

White Paper written by: Puzzel

Published On: 16th May 2017 - Last modified: 3rd Jan 2020
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