White Paper: Aligning Your CRM and Contact Centre Strategies 268 Filed under - Archived Content, Customer Relationship Management (CRM), Puzzel CRM and Customer Service should enjoy a hand in glove relationship. Unfortunately, this is seldom optimised the way it should be. Here, Puzzel pinpoint some of the actions you can take, creating greater value in your customer engagement strategies. White Paper written by: Puzzel Author: Megan Jones Published On: 16th May 2017 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Customer Relationship Management (CRM), Puzzel Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter