White Paper: How Communications Platforms Drive Customer Engagement Filed under - Archived Content, 8x8 Today’s digital customers create a challenge for organisations to sell, market and service them effectively. This report examines the reasons why organisations struggle to meet customer expectations and gives recommendations for evaluating communications platform providers. White Paper written by: Cindy Zhou, Vice President and Principal Analyst at Constellation Research Click here to download your copy of the White Paper Author: Rachael Trickey Published On: 30th Apr 2018 Read more about - Archived Content, 8x8 Related Reports Guide: Contact Center Buyer's Guide Report: 2030 Customer Experience Vision eBook: Embracing eXperience Communications as a Service (XCaaS) eBook: The Real Costs of Doing Nothing Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter