White Paper: How Communications Platforms Drive Customer Engagement


Today’s digital customers create a challenge for organisations to sell, market and service them effectively.

This report examines the reasons why organisations struggle to meet customer expectations and gives recommendations for evaluating communications platform providers.

White Paper written by: Cindy Zhou, Vice President and Principal Analyst at Constellation Research

Click here to download your copy of the White Paper

Published On: 30th Apr 2018
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