White Paper: How to Reinvent Quality Management in Your Contact Centre

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Filed under - Archived Content,

Transforming quality management can become a catalyst for reinventing the entire role and value of your contact centre.

This White Paper highlights current limitations, and how they can help you chart an evolutionary path towards a more effective approach.

White Paper written by: Puzzel

Author: Megan Jones

Published On: 17th May 2016 - Last modified: 2nd Jan 2020
Read more about - Archived Content,

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