White Paper: How To Succeed in Delivering Proactive Customer Service 237 Filed under - Archived Content, Puzzel Offering a proactive service is the third strand in having an optimised service strategy, taking its place alongside assisted service and self-service. In this white paper Puzzel explain how you can design an effective proactive service strategy. White Paper written by: Puzzel Author: Jo Robinson Published On: 21st Feb 2017 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Puzzel Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter