White Paper: Pitfalls to Look Out for and Avoid When Implementing AI in the Contact Centre 1,410 Filed under - Archived Content, IFS This white paper focuses on exploring successful and effective insights into avoiding the most common pitfalls in implementing AI in the contact centre, be that a chatbot, VA, or other automated channels. White paper written by: IFS | mplsystems Download this White Paper to find out more. Author: Rachael Trickey Published On: 14th May 2018 - Last modified: 1st Mar 2019 Read more about - Archived Content, IFS Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter