White Paper: What Can Contact Centres Learn From Digital Transformation?


Millennials have a more favourable view of a brand or organisation if their customer service portal is mobile-responsive and this digital transformation impact on contact centres is huge.

This White Paper explores how contact centres can shape up in preparation.

White Paper written by: Puzzel

Click here to download the White Paper

Published On: 28th Jan 2017 - Last modified: 31st May 2017
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