White Paper: AI, Virtual Assistance & Chatbots in the Contact Centre



176
Filed under - Archived Content,

As customer demand and expectations continue to rise, the customer service function comes under increasing pressure to deliver. Here the role of AI will be key in maximising efficiency and productivity.

Read this quick guide to understand more.

White Paper written by: IFS | mplsystems

Published On: 4th Dec 2017 - Last modified: 3rd Jan 2020
Read more about - Archived Content,


Recommended Articles

A man stands in front of an arrow pointing towards the sky
The Rise Of Chatbots: How AI Is Changing Customer Service
A picture of a contcat centre agent in a laptop
Online Customer Service Is More Than Just Providing Assistance
3 Important Differences Between Chatbots and Intelligent Virtual Assistants
Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.

Choose the content that you want to receive.