White Paper: AI, Virtual Assistance & Chatbots in the Contact Centre

Filed under - Archived Content,

As customer demand and expectations continue to rise, the customer service function comes under increasing pressure to deliver. Here the role of AI will be key in maximising efficiency and productivity.

Read this quick guide to understand more.

White Paper written by: IFS | mplsystems

Published On: 4th Dec 2017 - Last modified: 3rd Jan 2020
Read more about - Archived Content,

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