Zoom CX Summit

Date: Wed, Oct 22, 2025 9:00 AM – 11:00 AM BST

Location: Virtual

This year’s theme is: Where Experience Leads, Loyalty Follows: Turning Every Interaction into Value.

You’ll hear from CX leaders and organizations, including Oxfordshire County Council and One&Only Resorts Dubai, about how they’re delivering effortless, people-first experiences that build loyalty and trust. We’ll also showcase how AI and CX innovation can empower employees, streamline journeys, and create measurable outcomes.

Event highlights:

• Real customer stories from leading organizations in EMEA
• Practical strategies for building loyalty through people-focused CX
• A live demo of Zoom CX: From AI Ambition to Reality: See It in Action

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Reviewed by: Rachael Trickey