Crescendo Live – The Pace of What’s Next

Date: 12th Nov 2025 | 12noon – 6pm EST

Location: Lavan, Chelsea, New York City

Hype fades. Transformation lasts. The leaders shaping the future of CX are already out in front, proving what works. In a New York minute, the game shifts again.

This isn’t another bloated conference with recycled talking points. It’s a focused gathering where substance beats spectacle, where you’ll get the real intel from leaders who are actually doing the work, and have the outcomes to prove it.

• Learn what an AI-native CX organization actually looks like in practice.
• Learn tactical strategies that create measurable business impact, not vanity metrics
• Gain direct access to the people solving problems you’re facing right now (and those who are trying to sort them out alongside you).

Want to know more about the event? Watch the video below where Call Centre Helper’s Xander Freeman spoke to Matt Price, Co-Founder, CEO Crescendo AI, about what to expect at the event:

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Jo Robinson