Mapping the Future of NHS Care – Webinar

Date: 5th February 2026, 2:00pm – 3:00pm

Location: Virtual

Discover how The Christie NHS Foundation Trust revolutionised care delivery through real-time process mapping and how your Trust can too.

Join Netcall for an exclusive webinar showcasing The Christie’s journey, where they:

• Reduced manual data entry by 50% across key patient pathways
• Mapped hospital processes in a few months
• Enabled rapid digital transformation with frontline staff engagement
• Established a foundation for future system upgrades with full visibility of clinical and operational workflows.

Hear directly from the team behind the transformation and learn how your Trust can replicate these results to improve efficiency, consistency and patient care.

Who Should Attend:

Leaders and teams across NHS trusts focused on digital transformation, operational excellence, quality improvement and patient pathway optimisation.

Key Takeaways:

• Proven strategies for engaging clinical and operational teams
• How to visualise and improve complex processes in real time
• Steps to build a sustainable culture of continuous improvement.

Don’t miss this opportunity to be inspired by digital leaders and see how technology is driving measurable improvements in patient experience across the NHS.

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Robyn Coppell