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Lunch & Learn: Cloud contact centres explained

Published On: 13th Nov 2013 10:14 - Modified: 2nd Jan 2020

inContact will be exploring cloud contact centres at their London event.

Cloud contact centres enable you to deliver customer service in ways that simply would not be possible using on-premise or even hosted solutions.

The Lunch & Learn event will explore the extraordinary capabilities of cloud contact centres and show just how simple it can be to create tomorrow’s contact centre – today.

Presenters at the event include:

Tom Livock & Ashley Banfield, inContact
James Roberts, Genius
Gary Smith, SOLX Consulting

The event will be taking place 12–2pm on 3rd December at the Institute of Directors in London.

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

Connect with Megan on LinkedIn

Lunch & Learn: Cloud contact centres explained

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