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Genesys: Customer Experience Seminar

Published On: 7th Jan 2013 07:58 - Modified: 3rd Nov 2017

THE DATE: Tuesday 26th November. 10:00am – 2:00pm.

THE LOCATION: Genesys Customer Experience Centre, Surrey.

THE DETAILS: Join NextiraOne and Genesys at their ‘Customer Experience Seminar’ to discover how you can migrate to a simplified all-in-one Contact Centre that offers an affordable infrastructure whilst aligning your customer services strategy across your organisation.

Speakers include:

Colin Whitby, Customer Experience Manager, Dwr Cymru Welsh Water
Brendan Dykes, Senior Solution Marketing Manager, Genesys
Tibor Vass, Solution Lead Workload Management, Genesys
Steve Potter, Director, NextiraOne

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

Connect with Megan on LinkedIn

Genesys: Customer Experience Seminar

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