The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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Published On: 24th Jun 2016 14:49 - Modified: 28th Feb 2024
Call Centre Conference 2016, organised by Forum Events, took place in London on Thursday 23rd June.
The full-day event featured a number of talks from key members of the contact centre industry.
Highlights included:
There were also a number of vendors at the event, including:
Megan Jones, Editor, Call Centre Helper
Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.
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