Advanced Certificate in Customer Contact Planning & Management


THE DATE: 27 02 2018 – 28 02 2018

THE LOCATION: Claytons Hotel, Manchester

THE DESCRIPTION: The Advanced Certificate introduces key concepts and tools in developing the skills of planning analysts or frontline operational managers. The programme goes beyond theoretical concepts and brings the practical application to each participant, applying the learning to their organisation, measuring effectiveness and results.

THE ORGANISERS: The Forum

THE WEBLINK: http://theforum.social/Training/ArticleId/351

Published On: 10th Jan 2018 - Last modified: 16th Jan 2018
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