Antheus Telecom

Antheus are an award-winning UK-based provider with UK data centres. We specialise in contact centre systems for small and medium-sized businesses in the UK and throughout Europe.

https://antheus.co.uk

Contact Name: Nik Middleton

Tel No: 01626 832 423

Contact Email: sales@antheus.co.uk

Profile:

We are genuine experts in call centre solutions and telecommunications technology, having been at the forefront of VoIP technology for over 10 years.

We work closely with you to understand your objectives and deliver the most appropriate solution for your business. Our systems help you to improve performance and drive customer engagement, so you can enhance the customer experience whilst increasing agent productivity.

We provide solutions that give you real competitive advantage and seamlessly integrate with your existing infrastructure. We are known for providing call centres with ultra-reliable systems and minimal downtime. We achieve this by investing in extremely high quality servers and network infrastructure. Our sophisticated monitoring systems mean that we are always one step ahead of potential problems, providing you with exceptional levels of reliability.

Antheus use SNMP monitoring to make sure everything’s running smoothly. Our support centre is alerted immediately if there are any issues with temperatures, disks, memory etc. All our servers have at a minimum mirrored hot-swap drives with automatic rebuilds in the event of a drive failure. In addition, we make extensive use of database replication. If the slave replication fails or falls too far behind, engineers are rapidly alerted.

We use the Linux operating system on our servers, the only choice for mission-critical applications. We own all of our equipment and we have used a single vendor (HP) for our hardware for the last 10 years, so we know our system inside and out. Our team of in-house developers allows us to enhance your call centre’s system and provide bespoke customisations to your exact requirements.
If you’re looking for a reliable, efficient and cost effective contact centre system then Antheus will deliver. We can provide flexible pricing arrangements, on a per agent or call charge basis. If you start small and realise you’re going to need more agents, our systems are fully scalable to meet demand.

We are extremely proud of our customer service, reliability, flexibility integrity and technical knowledge. Why not call us on 01626 832 423 or 0330 088 2488 for a chat about your needs, or to find out more about our truly outstanding call centre solutions?

Twitter Handle: @antheustelecom
LinkedIn Company Page: https://www.linkedin.com/company/antheus-telecom-ltd/
YouTube: https://www.youtube.com/channel/UC-ej6-Fw0e6Xg_OqaGBppig

Address: Unit 6, Salisbury House, Salisbury Road, Newton Abbot TQ12 2DF

Weblink: https://antheus.co.uk/