Case Study: One Firm’s Steadfast Focus on the Quality of Customer Service

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scorebuddy case study: one firm steadfast on the quality of customer service

5CA decided their existing Quality Assessment solution was too rigid to accommodate the myriad changes in their business.

5CA has a keen focus on QA, and uses Scorebuddy as their QA tool.

Case Study written by: Scorebuddy

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Published On: 21st Jan 2019 - Last modified: 10th Apr 2019
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