Disrupt 2026 – Paris

Date: 2nd June 2026

Location: Paris

Welcome to Disrupt 2026 – Where Human-Centric AI Meets Real-World CX!

Europe’s boldest CX stage is back – shaping customer experiences with AI that understands people, not just data.

Each event dives into the practical, honest reality of AI in customer experience — bringing together 600+ senior leaders to share how they’re delivering AI-powered CX in production today.

What you’ll get at #Disrupt2026:

• AI maturity roadmaps — from data to autonomy
• Real-world blueprints for autonomous interactions
• Proven models for scaling automation with trust
• Direct access to the 5% of organisations already delivering results

As Andy Roberts puts it, organisations are “moving beyond the hype and focusing on real outcomes.” Disrupt is where those outcomes take centre stage.

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Rachael Trickey