eBook: 7 Steps for Delivering Next-Generation Digital Customer Service 315 Filed under - Archived Content, Genesys Companies that excel at digital customer care reap impressive rewards. This eBook provides insight into how you can revolutionise your customer experience and deliver next-gen digital customer service. White Paper written by: Genesys Author: Jo Robinson Published On: 15th Aug 2017 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Genesys Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter