eBook: How to Understand the Impact of Contact Center Outages


A talkdesk whitepaper on the real cost of downtime

Unexpected downtime is a potential problem for any contact centre, whether it’s a natural disaster, localised power outage, or system failure.

This eBook explores the real cost of downtime and its impact across the business, employee and customer experience.

eBook written by: Talkdesk

Click here to download your copy of the eBook.

Published On: 18th Mar 2019 - Last modified: 19th Mar 2019
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