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injixo adds WFM to the smartphone

Published On: 12th Mar 2014 10:22 - Modified: 12th Dec 2018

injixo have added Workforce Management to the smartphone to allow agents to check schedules and swap shifts.

The new application is part of injixo WFM, and allows agents to use their smartphone to check schedules, request time off and swap shifts.

It also integrates with mobile calendars to enable reminders that drive adherence, and supports all mobile browsers (including iPhone, iPad, Samsung, and Nokia).

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Contact injixo to find out more.

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Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

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injixo adds WFM to the smartphone

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