Leadership Strategies From Women Driving Transformation in CX & Tech – Webinar

Leadership Strategies From Women Driving Transformation in CX & Tech – Webinar image
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Date: 17th March 2026 | 8:00 PT | 11:00 ET | 16:00 GMT

Location: Virtual

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This Women’s History Month, Callminer are bringing together four women who haven’t just climbed the leadership ladder – they’ve rebuilt parts of it along the way.

These are executives who’ve led massive change inside tech and customer experience organizations, navigated the tough calls, and figured out how to make impact that sticks.

You’ll Hear From:

  • Beth Ziff, who’s turned customer engagement strategies into measurable retention wins at ACC Premiere.
  • Anastasia Bellos, the driving force behind global client relationships at Alorica, scaling operations without losing the human touch.
  • Rachel Simone, CallMiner’s CIO, who sees technology not just as infrastructure, but a way to sharpen business outcomes.
  • And Stacy Dye, who’s made a career out of helping leaders turn insight into action and will keep the conversation moving as our moderator.

Rather than the usual “leadership tips” session, this is about the decisions that really mattered in their careers: moments of vulnerability that turned into trust, taking ownership when the easy path was to wait, figuring out what balance actually looks like in real life, and building teams where everyone feels supported, no matter their role or gender.

Expect candor, stories you won’t hear anywhere else, and practical ideas you can take back to your own career – whether that’s leading a tech team, running CX strategy, or making your mark in a new role.

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Author: CallMiner
Reviewed by: Hannah Swankie

Published On: 4th Mar 2026
Read more about - Call and Contact Centre Events,

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