Online Event: Transforming Quality Management with Speech Analytics

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Filed under - Archived Content,

THE DATE: 10th July

THE LOCATION: Online

THE DETAILS: In this webinar, Scott McKee, Projects Director at City Park Technologies, will showcase how speech analytics improves their QA process, reduces training time, enhances service and sales performance, and provides better service to clients. You won’t want to miss these key insights and wins from a company that has fully embraced speech analytics in their call centre.

THE ORGANISERS: CallMiner

THE WEBLINK: http://www2.callminer.com/l/644/2014-06-20/2w4t2r

Author: Megan Jones

Published On: 11th Jun 2014 - Last modified: 10th Jul 2014
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