THE DATE: 10th July
THE LOCATION: Online
THE DETAILS: In this webinar, Scott McKee, Projects Director at City Park Technologies, will showcase how speech analytics improves their QA process, reduces training time, enhances service and sales performance, and provides better service to clients. You won’t want to miss these key insights and wins from a company that has fully embraced speech analytics in their call centre.
THE ORGANISERS: CallMiner
THE WEBLINK: http://www2.callminer.com/l/644/2014-06-20/2w4t2r
Author: Megan Jones
Published On: 11th Jun 2014 - Last modified: 10th Jul 2014
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