According to our poll, 67% of contact centres will soon focus on attaining greater staff numbers, whilst only 19% have dismissed the idea.
The other 14% is made up of the 6% who answered maybe and the 8% who were not sure.
Poll – “Are you Planning on Increasing Staff Numbers in Your Contact Centre” – answers
- Yes – 67%
- No – 19%
- Maybe – 6%
- Don’t Know – 8%
Source: Call Centre Helper website reader poll Votes: 159 Date: October 2011
Author: Jo Robinson
Published On: 2nd Jan 2013 - Last modified: 18th Sep 2019
Read more about - Archived Content, Polls, Recruitment, Staffing
