During our webinar “The best ways to deal with Webchat and Email” our audience were asked “As a consumer what’s your preference for contact?”
Poll answers
39% Phone
34% Email
23% Webchat
1% Facebook
3% Twitter
Source: Call Centre Helper website webinar poll Sample size – 163 Date: March 2013
Here is a link to the webinar: The best ways to deal with Webchat and Email
Author: Jo Robinson
Published On: 20th Aug 2013 - Last modified: 12th Aug 2025
Read more about - Archived Content, Call Handling, Email, Research
