During our webinar “7 strategies to deal with Queues” our audience were asked “How often do you have Long Queues in your Contact Centre?”
Poll answers
26% Frequently
21% Daily
16% Once or twice a week
22% Seasonal Peaks
15% Occasionally
Source: Call Centre Helper website webinar poll Sample size – 140 Date: January 2013
Here is a link to the webinar: 7 strategies to deal with Queues
Author: Jo Robinson
Published On: 23rd Jul 2013 - Last modified: 18th Feb 2020
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