Archived Content

Realtime Masterclass

Published On: 6th Jan 2017 11:11

THE DATE: 19th – 20th July 2017

THE LOCATION: To be confirmed

THE DESCRIPTION: This two-day training Master Class Workshop will include input from experienced practitioners who have taken different approaches to implementing tactical planning in their organisation. This is the opportunity for you to discuss the benefits and implications of different approaches and learn about the critical factors to consider. Use this course to help you determine what approach to develop in your own operation and how to improve your real-time function and tactical planning framework.

THE ORGANISERS: The Forum

THE WEBLINK: tbc

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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