Resource: Reducing Agent Effort Checklist Filed under - Archived Content, ProcedureFlow A checklist of 16 questions on reducing agent effort including explanations and links to articles. White Paper written by: ProcedureFlow Click here to download your copy of the White Paper Author: Rachael Trickey Published On: 16th Mar 2020 - Last modified: 14th Apr 2020 Read more about - Archived Content, ProcedureFlow Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter