MJ Johnson - Call Centre Helper

Connect with MJ on LinkedIn "> MJ Johnson - Call Centre Helper

MJ Johnson

MJ Johnson, Senior Director, Product Marketing at CallMiner

Connect with MJ on LinkedIn

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Our Top Webinars of 2025

Our Top Webinars of 2025

Take Your Coaching Strategy to the Next Level

Take Your Coaching Strategy to the Next Level

Recorded Webinar: Advanced Coaching Strategies for Contact Centre Leaders

Recorded Webinar: Advanced Coaching Strategies for…

Our Top Webinars of 2024

Our Top Webinars of 2024

Contact Centre AI – The Truth Revealed

Contact Centre AI – The Truth Revealed

Recorded Webinar: The Truth About Contact Centre Artificial Intelligence

Recorded Webinar: The Truth About Contact Centre…

The Top 20 Videos

The Top 20 Videos

Understanding Sentiment Analysis

Understanding Sentiment Analysis

Top Uses of Speech Analytics

Top Uses of Speech Analytics

Understanding Speech Analytics

Understanding Speech Analytics

Smarter Ways to Close the Loop on Customer Feedback

Top Games to Reinforce Agent Skills and Knowledge

How to Speed Up and Simplify Your Security Process

Five9 to Acquire Level AI in $325 Million Deal

Salesforce to Acquire Cresta to Expand AI Voice Capabilities

Webinar Replay: Should Voice Agents Replace IVRs?

See What Contact Centre AI Can Really Do

Upcoming Events

10th November 2026

Future-Ready Planning: Trends and Skills for Modern Planners – Webinar

11th November 2026

Preparing for 2027: What the Latest Research Tells Us – Webinar

The Discipline Behind Achieving a ‘Return on Intelligence’

7 Outbound Dialler Features You Need In Your Call Centre

Upcoming Webinars

Webinar: Are These Adoption Mistakes Derailing Your AI Strategy?

Webinar: 10 Ways to Make 2027 a CX Success