Articles - Matthew Clare

Matthew is the current VP of Product Marketing at UJET (former roles at Google, Mitel, prairieFyre). With a career focused on customer experience and contact center, and having held product management and product marketing roles. Matthew has a track record of understanding the customer experience needs of small to enterprise-sized businesses globally through continual engagement with end users, resellers, prospects, and analysts.

UJET Boosting Customer Satisfaction in Contact Centres webinar ad
Webinar: Boosting Customer Satisfaction in Contact Centres
Voice of Customer VoC illustration with customer feedback collection, surveys and analysis. VoC insights, customer experience and data visualization themes
What’s Next for Voice of the Customer (VoC)?
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The Secrets to Scheduling Multiskilled Agents