Articles - Music on Hold

A photo of someone holding a sand timer

5,306

How to Reduce Hold Time in Your Contact Centre

A business woman talking on a cell phone at office building

30,706

How to Write the Best IVR Messages – With Examples

small girl shouting on phone

6,943

Is Your Music on Hold Turning Off Your Customers?

55,152

How to Bring Down Your Call-Abandon Rates

8,666

Seven music on-hold tracks to avoid

15,611

What is the best voice to use for on-hold messages?

47,474

What Customers Really Think of Music on Hold

4,357

Making the most of those on hold moments

7,887

What to look for when buying – on-hold music and/or messaging

A speaker phone is held up against an exclamation point

7,043

Making call announcements work for your business