Music On Hold | Call Centre Helper

Articles about Music on Hold

Is Your Music on Hold Turning Off Your Customers?

1,854

Nearly 40% of Contact Centres Play Classical Music in the Queue

325

How to Bring Down Your Call-Abandon Rates

21,099

Music is the Most Appealing Thing to Listen to While “On Hold”

1,528

Personalise the music on hold that you play

2,080

Seven music on-hold tracks to avoid

6,829

What is the best voice to use for on-hold messages?

13,327

What Customers Really Think of Music on Hold

36,359

Making the most of those on hold moments

3,864

What to look for when buying – on-hold music and/or messaging

6,462

Don't do ANYTHING until you have done these 10 things!

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