Articles - Music on Hold

A photo of someone holding a sand timer

4,664

How to Reduce Hold Time in Your Contact Centre

A business woman talking on a cell phone at office building

26,996

How to Write the Best IVR Messages – With Examples

small girl shouting on phone

6,630

Is Your Music on Hold Turning Off Your Customers?

50,865

How to Bring Down Your Call-Abandon Rates

8,118

Seven music on-hold tracks to avoid

15,348

What is the best voice to use for on-hold messages?

45,525

What Customers Really Think of Music on Hold

4,309

Making the most of those on hold moments

7,570

What to look for when buying – on-hold music and/or messaging

A speaker phone is held up against an exclamation point

6,616

Making call announcements work for your business