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Articles about Music on Hold

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How to Reduce Hold Time in Your Contact Centre

2,817

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How to Write the Best IVR Messages – With Examples

11,096

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Is Your Music on Hold Turning Off Your Customers?

5,668

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How to Bring Down Your Call-Abandon Rates

34,989

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Personalise the music on hold that you play

2,222

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Seven music on-hold tracks to avoid

7,608

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What is the best voice to use for on-hold messages?

14,643

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What Customers Really Think of Music on Hold

42,131

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Making the most of those on hold moments

4,141

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What to look for when buying – on-hold music and/or messaging

7,194

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Making call announcements work for your business

5,143

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