Music On Hold | Call Centre Helper

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Articles about Music on Hold

Is Your Music on Hold Turning Off Your Customers?

3,878

What-music-on-hold-do-you-have-today

Nearly 40% of Contact Centres Play Classical Music in the Queue

382

How to Bring Down Your Call-Abandon Rates

29,211

on-hold

Music is the Most Appealing Thing to Listen to While “On Hold”

1,569

Personalise the music on hold that you play

2,133

Seven music on-hold tracks to avoid

7,136

What is the best voice to use for on-hold messages?

13,862

What Customers Really Think of Music on Hold

38,348

Making the most of those on hold moments

3,945

What to look for when buying – on-hold music and/or messaging

6,804