Articles - Music on Hold

A photo of someone holding a sand timer

4,956

How to Reduce Hold Time in Your Contact Centre

A business woman talking on a cell phone at office building

28,903

How to Write the Best IVR Messages – With Examples

small girl shouting on phone

6,809

Is Your Music on Hold Turning Off Your Customers?

53,317

How to Bring Down Your Call-Abandon Rates

8,218

Seven music on-hold tracks to avoid

15,480

What is the best voice to use for on-hold messages?

45,888

What Customers Really Think of Music on Hold

4,344

Making the most of those on hold moments

7,619

What to look for when buying – on-hold music and/or messaging

A speaker phone is held up against an exclamation point

6,850

Making call announcements work for your business