Music On Hold | Call Centre Helper

Articles about Music on Hold

Is Your Music on Hold Turning Off Your Customers?

1,186

Nearly 40% of Contact Centres Play Classical Music in the Queue

284

How to Bring Down Your Call-Abandon Rates

17,973

Music is the Most Appealing Thing to Listen to While “On Hold”

1,496

Personalise the music on hold that you play

2,045

Seven music on-hold tracks to avoid

6,611

What is the best voice to use for on-hold messages?

12,724

What Customers Really Think of Music on Hold

34,408

Making the most of those on hold moments

3,776

What to look for when buying – on-hold music and/or messaging

6,296

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