Thoma Bravo has completed its acquisition of Verint Systems and will combine the company with its portfolio business, Calabrio, to form a single AI-focused customer experience platform.
As part of the transition, Verint Chairman and CEO Dan Bodner will move into an advisory role.
“I am proud of our CX automation category leadership and the tremendous value our AI-powered solutions have delivered to leading brands around the world,” said Dan Bodner.
“With Thoma Bravo’s support, I am confident Verint is poised for continued innovation and growth. As I transition to an advisory role, I look forward to supporting Mike and the team as they take Verint to the next level of success.”
Thoma Bravo Operating Partner Mike Lipps will become Chairman of the Board for the combined organisation and will serve as Verint’s interim CEO, with the Verint executive team reporting to him. Calabrio CEO Dave Rhodes will continue in his role, reporting to Lipps.
“We look forward to bringing together the complementary strengths of Verint and Calabrio to lead the market as a CX Automation powerhouse,” said Mike Lipps.
“The market demand for AI-powered solutions has never been stronger and continues to accelerate. By uniting these great teams and product portfolios, the combined company will be uniquely positioned to deliver transformative outcomes for organizations of all sizes.”
For more information about Calabrio - visit the Calabrio Website
About Calabrio
The digital foundation of a customer-centric contact centre, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering contact centres as a brand guardian. Calabrio ONE unites workforce optimisation (WFO), agent engagement, and business intelligence solutions into a cloud-native, fully integrated suite. Find out more about Calabrio
Author: Hannah Swankie
Reviewed by: Rachael Trickey
Published On: 10th Dec 2025
Read more about - Latest News, Calabrio
