Date: 16th Oct 2025
Location: Classic Hotel Harmonie, Cologne, Germany
Vision 20XX is Enghouse Interactive’s flagship event dedicated to exploring the future of customer service, AI, and contact centers. Taking place on October 16th in Cologne, the full-day program combines inspiring keynotes, product insights, and interactive discussions with industry leaders.
The agenda includes sessions on AI-driven customer experience, next-generation contact center solutions such as Voxtron, NTW, Competella SaaS, and CxEngage, as well as innovations in analytics, outbound engagement, and voice of the customer. Attendees will benefit from networking opportunities, an inspirational keynote, and a collaborative roundtable discussion.
The day concludes with a networking dinner at the Classic Harmonie Hotel, offering the perfect setting to connect with peers, partners, and Enghouse leadership.
Author: Enghouse
Reviewed by: Jo Robinson
Published On: 24th Sep 2025
Read more about - Call and Contact Centre Events, Enghouse Interactive
