White Paper: 2019 Contact Centre Trends You Need to Know 206 Filed under - Archived Content, Lifesize Keeping up with industry trends is how you identify opportunities to gain an advantage. Read this e-book for insights and ideas you can apply to transform how you operate your contact centre and deliver a customer experience that stands apart. White Paper written by: Serenova Click here to download your copy of the White Paper. Author: Rachael Trickey Published On: 24th Jun 2019 - Last modified: 14th Apr 2020 Read more about - Archived Content, Lifesize Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter