A whitepaper looking at the history, research and tradeoffs between speech analytics approaches to help determine the best approach for your speech analytics project.
Also looking at new techniques coming out of the labs, and whether they will have a significant effect.
White Paper: written by CallMiner.
Click here to download the white paper
Author: Jo Robinson
Published On: 2nd Feb 2014 - Last modified: 2nd Nov 2017
Read more about - Archived Content, CallMiner