White Paper: Cloud vs Premise-Based Contact Centre Platforms – A 5-Year Cost Comparison 251 Filed under - Archived Content, Genesys Many companies still hesitate over whether to deploy contact centre systems via premise-based technology or cloud-based services. This white paper helps buyers look more closely at the relative costs in different deployment scenarios. White Paper sponsored by: Interactive Intelligence Author: Jo Robinson Published On: 26th Aug 2016 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Genesys Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter