White Paper: Engage with Customers – In an Ultra-Connected Era 158 Filed under - Archived Content, Genesys The world is becoming increasingly digital. The proliferation of smart-phones and high-tech availability means your customers are demanding seamless experience regardless of how they contact you. The report looks at how you can engage with customers in this ultra-connected era. White Paper written by: Interactive Intelligence Author: Megan Jones Published On: 29th Jan 2017 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Genesys Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter