
The release of NICE Performance Management expands on the gamification tools introduced in June 2013, going beyond the basic coloured icons and charts currently offered in the market.
Learn more about how gamification can help engage and motivate employees.
White Paper: written by NICE.
Click here to download the white paper
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Jo Robinson
Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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14th September 2026
15th September 2026