White Paper: Strategies for Managing Customer Complaints 176 Filed under - Archived Content, Ember Customer complaints keep people very busy. Organisations have established complex processes, with specialist teams working to tight protocols and guidelines. This may be an effective way to keep customers happy in the short term, but are organisations missing a trick? White Paper written by: Ember Group Click here to download your copy of the White Paper Author: Jo Robinson Published On: 21st Nov 2017 - Last modified: 19th Oct 2018 Read more about - Archived Content, Ember Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter