White Paper: The Game Plan for Omnichannel Customer Service

Intrado whitepaper on the game plan for omnichannel customer service

This white paper provides insight and practical suggestions for how to design an effective contact strategy based on modalities (voice, text, video) and engagement options (live assistance, self-service, proactive service).

White paper written by: Intrado

Click here to download your copy of the White Paper.

Published On: 27th Jan 2020 - Last modified: 14th Apr 2020
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