White Paper: The Game Plan for Omnichannel Customer Service

This white paper provides insight and practical suggestions for how to design an effective contact strategy based on modalities (voice, text, video) and engagement options (live assistance, self-service, proactive service).

White paper written by: West

Click here to download your copy of the White Paper.

Published On: 16th Sep 2019
Read more about - White Papers,

Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.