White Paper: What Contact Centres Are Doing Right Now (2015 Edition)



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Filed under - Surveys,

In April 2015, over 600 industry professionals were surveyed about what happens in their contact centre.

This White Paper shares the findings of the survey and offers a snapshot view of what contact centres are doing right now.

White Paper: A Call Centre Helper White Paper, sponsored by NewVoiceMedia

Download this White Paper to find out more

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Published On: 14th Jul 2015 - Last modified: 1st Oct 2021
Read more about - Surveys,


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