White Paper: What Contact Centres Are Doing Right Now (2015 Edition)


2015 survey report

1,116

In April 2015, over 600 industry professionals were surveyed about what happens in their contact centre.

This White Paper shares the findings of the survey and offers a snapshot view of what contact centres are doing right now.

What Contact Centres Are Doing Right Now (2015 Edition), sponsored by NewVoiceMedia

Published On: 17th Jan 2022
Read more about - Contact Centre Research, ,


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